FAQ Page

Absolutely! With VividLooker, you gain access to your own personalized dashboard, where all your 3D models are securely stored. This intuitive interface allows you to manage your models effortlessly—whether it's updating details, customizing configurations, or tracking usage analytics. You have full control over how your products are presented and can make adjustments in real-time, ensuring that your offerings are always up-to-date and perfectly tailored to your customers’ needs.

At VividLooker, we use a proprietary method that ensures faster loading times for our 3D models without compromising on detail or quality. Our average model load time is just 2.5 seconds, providing a smooth and frustration-free experience for your customers. This combination of speed and quality sets us apart from other 3D services in the industry.

We’ve developed a proprietary technique that optimizes 3D models for web performance. This method balances model complexity with efficient loading times, resulting in high-quality, detailed models that load in an average of 2.5 seconds. This ensures a seamless user experience, preventing potential drop-offs due to slow loading times.

3D models allow customers to explore your products in a way that traditional images and videos cannot. They can rotate, zoom in, change colors, and even see different configurations of your product. This interactive experience increases customer engagement, reduces returns, and can significantly boost conversion rates.

Integration is simple and seamless. We provide you with a link that easily embeds into your website. This link contains the 3D model and all interactive features, requiring no advanced technical skills on your part.

Absolutely! Our 3D models are fully optimized for mobile devices, ensuring a smooth and responsive experience for your customers, whether they’re shopping on a desktop, tablet, or smartphone.

We provide a customizable interface that can be tailored to your brand’s look and feel. You can choose how customers interact with your product—whether through rotating, zooming, or changing configurations—and integrate these options seamlessly into your existing website design.

Yes, our 3D models are compatible with AR platforms, allowing your customers to visualize products in their real-world environment. This functionality can further enhance the shopping experience, providing customers with a clearer sense of how a product will fit into their space.

We work across various industries, including e-commerce, automotive, fashion, home goods, and more. If you have a product that could benefit from a 3D interactive model, we can help.

The time frame can vary depending on the complexity of the product. However, we typically deliver models within two weeks. We work closely with our clients to ensure timelines are met without compromising on quality.

You can fully customize the 3D models to reflect your product variations, including color, texture, and additional features. We work with you to ensure that the models meet your brand’s specific needs and can be easily updated if your product line evolves.

Yes, we can provide analytics that show how customers are interacting with your 3D models. This data can offer valuable insights into customer preferences and behavior, helping you refine your product offerings and marketing strategies.

At VividLooker, we prioritize the security and confidentiality of your data  ISO 27001. We utilize industry-standard encryption protocols to protect your 3D models and sensitive information both in transit and at rest. Our platform ensures that all files are securely stored, with regular security audits and compliance checks to maintain the highest standards of data protection. Additionally, access to your data is strictly controlled, ensuring that only authorized users can manage and interact with your 3D models. Rest assured, your product data is safeguarded against unauthorized access and breaches, giving you peace of mind as you leverage our cutting-edge 3D solutions.

We offer ongoing support and maintenance for your 3D models. If you need to update the model due to changes in your product design, we can quickly make those adjustments to ensure your customers always have the most accurate and up-to-date representation.

We deliver 3D models in industry-standard formats like **GLTF, OBJ, FBX**, and others as required by your specific platform. We ensure that the models are compatible with your website and any other digital platforms you use.

Costs can vary based on the complexity and number of models required. We offer competitive pricing and tailored packages to suit your needs. For a detailed quote, please contact us directly.

Yes, our 3D models can be fully customized based on your needs. This includes color variations, different textures, and interactive elements that allow customers to modify the product in real-time.

Yes, by allowing customers to interact with products in a detailed and realistic way before making a purchase, 3D models help manage expectations and reduce the likelihood of returns due to unmet expectations.

We offer ongoing support to ensure that your 3D models function correctly and continue to meet your needs. This includes updates, troubleshooting, and adjustments as required.

Getting started is easy! Simply contact us through our website to discuss your project needs. We’ll work with you to create a tailored plan that suits your business and product goals.